Privacy Policy bonus99myr –
Your Data Is Fully Protected

1 Introduction

Bonus99myr cares about the privacy of every user who joins our platform. As an online casino platform operating for Malaysian players, we understand how sensitive the personal and financial information you entrust to us is during registration, account verification and daily transactions.

This Privacy Policy is designed to provide full transparency on how we handle your data – from the moment you first visit our website to every deposit or withdrawal you make. We do not sell your personal data to advertisers or third parties unrelated to platform operations.

This policy should be read alongside the Terms and Conditions us. If you have any questions regarding how your data is handled, our support team can be contacted at any time via live chat or email at the address provided below.

2 Types of Personal Data We Collect

Bonus99myr collects personal data in several categories depending on the context of platform use. Below is an overview of the types of data we may collect:

Identity Data

• Full name as shown on MyKad or passport
• Date of birth and gender
• Identity card number (MyKad) or passport number
• Current residential address
• Nationality

Contact Data

• Active mobile phone number
• Valid email address
• Encrypted username and password

Financial Data

• Bank account details for withdrawal purposes (full account number is not stored)
• EWallet account holder name
• Deposit and withdrawal transaction history
• Payment method used

Technical & Usage Data

• Device IP address at login
• Browser or app type and version
• Device operating system (iOS, Android, Windows)
• Game history and platform activity
• Session data including login and logout times

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. bonus99myr does not use your data for any purpose outside the scope described here:

• Account management: Creating, verifying and maintaining your user account, including required KYC processes.
• Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately.
• Platform Security: Detecting and preventing fraud, hacking activity, money laundering and bonus abuse.
• Customer support: Helping you resolve any issues or queries related to your account and games.
• Legal compliance: Meeting the reporting and compliance requirements set by the relevant regulatory bodies.
• Service communications: Sending important notifications related to your account, promotions and platform updates.
• Platform improvements: Analyzing usage patterns in aggregate (not individually) to improve the user experience.

Bonus99myr will not use your data for third-party marketing purposes without your explicit consent. You may opt out of marketing communications at any time via your account settings.

4 Data Sharing and Disclosure

Bonus99myr does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are certain situations where data sharing is necessary for platform operations:

Third-Party Service Providers

We share necessary data with service providers that help us operate the platform, including payment processors, KYC service providers, cloud infrastructure providers, and gaming software providers. All such third parties are bound by strict confidentiality agreements and may only use your data for specified purposes.

Legal Requirements

Bonus99myr may disclose user data if required by law, court order or direction from a legitimate regulatory authority. This includes investigations related to money laundering, fraud or other criminal activity.

Legitimate Interests

In situations where there is a threat to player safety, a platform security threat, or a need to protect the legitimate rights of bonus99myr, relevant data may be disclosed to the responsible parties.

5 Data Security and Protection

The security of your data is bonus99myr's top priority. We implement multiple layers of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

• 256-bit SSL encryption: All communication between your device and our servers is encrypted using the latest TLS protocol, ensuring no third party can intercept data during transmission.
• Secure password storage: Your password is never stored in plain text. We use strong cryptographic hashing algorithms with a unique salt for each account.
• Strict access controls: Only authorised staff may access users' personal data, and every access is recorded in an audit log.
• 24/7 security monitoring: Automated intrusion detection systems monitor all platform activity around the clock to detect suspicious patterns.
• Regular security testing: The platform undergoes regular security assessments and penetration testing by independent security experts.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a security breach affecting your data, we will notify you within the timeframe required by applicable law.

6 Cookies and Tracking Technologies

Bonus99myr uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. Cookies are small text files stored on your device by your web browser when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform operations such as login session verification. Cannot be disabled.
• Preference Cookies: Storing your personal settings such as language and display mode for ease of use.
• Analytics Cookies: Helping us understand how players interact with the platform for continuous improvement purposes.
• Security Cookies: Used to detect suspicious login activity and prevent unauthorised access.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, check your browser's help documentation.

7 Data Retention Period

Bonus99myr retains your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for the duration your account is active and for an additional period after account closure as required by compliance obligations.
• Financial transaction records: Retained for a minimum of 7 years to meet financial reporting and anti-money laundering requirements.
• KYC Data: Retained for the period prescribed by laws relating to identity verification.
• Technical logs: Retained for 90 days for security and technical diagnostics purposes.
• Support communication data: Retained for 2 years for reference and service improvement purposes.

Once the relevant retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

8 Your Rights as a User

As a bonus99myr platform user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email:

We will respond to any privacy rights request within 30 calendar days. In more complex cases, this period may be extended to 60 days with notification to you.

9 Child Data Protection

The bonus99myr platform is strictly for individuals aged 21 and above. We do not intentionally collect or process any personal data from individuals under the age of 21.

If we discover that personal data of a child or individual below the age limit has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe a child has registered an account on our platform, please contact our support team immediately.

10 Privacy Policy Amendments

Bonus99myr reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements or platform technology developments. Any material changes will be communicated to you via in-platform notification or email at least 14 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the date of the latest revision. Continued use of the platform after the effective date of any amendment means you accept the updated Privacy Policy.

11 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding how bonus99myr handles your personal data, our team is ready to assist:

• Privacy Email: [email protected]
• Live Chat: Available on the platform 24/7 after login
• Response Time: Within 3 working days for general enquiries; 30 days for formal privacy rights requests